Kristin McKinney

Kristin McKinney

Understanding the Differences Between 9-8-8 and 9-1-1

In times of crisis, knowing where to turn for help can make all the difference. While many are familiar with 9-1-1 as the emergency number for immediate assistance, fewer are aware of the new 9-8-8 hotline dedicated to mental health crises. This May, during Mental Health Awareness Month, let’s explore the differences between these two […]

Understanding the Differences Between 9-8-8 and 9-1-1 Read More »

Press Release: Regional Telecommunicator Academy Graduates Class #016

ARLINGTON, Texas, March 8, 2024 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 18 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #016 on March 8th in Arlington. This class includes recruits from 14 different agencies, including Seagoville Police Department, Collin County Sheriff’s Office, Greenville Police Department, Decatur Police Department, and Rockwall

Press Release: Regional Telecommunicator Academy Graduates Class #016 Read More »

Saving Hearts, Saving Lives: 9-1-1 and National Heart Month

February is National Heart Month. This month is dedicated to raising awareness about heart health. the prevention of heart-related conditions, and education about what to do in situations in which a heart-related health concern arises. As we focus on caring for our hearts, it’s important to recognize the critical role emergency response systems like 9-1-1

Saving Hearts, Saving Lives: 9-1-1 and National Heart Month Read More »

New Year, New Safety Resolutions: A Comprehensive Guide to a Safer 2024

As we step into the New Year, let’s usher in a renewed commitment to safety with our ‘New Year, New Safety Resolutions’ initiative. Together, we can make a difference by taking small yet impactful steps towards building a safer community, because your well-being matters. Resolution 1: Creating a Safety Plan with Your Household Our first

New Year, New Safety Resolutions: A Comprehensive Guide to a Safer 2024 Read More »

A 9-1-1 telecommunicator, EMT, firefighter, and police officer stand together under a graphic title "national first responders day".

Press Release: NCT9-1-1 & RapidDeploy Share Vital Tips for Emergency Calls in Honor of National First Responders Day

Public safety awareness and the innovation of Next Gen 9-1-1 makes a difference for first responders and communities across North Central Texas ARLINGTON, Texas, October 25, 2023 — The North Central Texas Emergency Communications District (NCT9-1-1) is on a mission to improve emergency response with a dedicated program on public safety education, highlighting advancements in

Press Release: NCT9-1-1 & RapidDeploy Share Vital Tips for Emergency Calls in Honor of National First Responders Day Read More »

Knowing Your Location Really Matters When You Dial 9-1-1

We all know that in times of emergency, the three magic numbers – 9-1-1 – are like a superhero’s hotline to save the day. But here’s the deal: it’s not just about dialing those numbers; it’s about making sure you know your location. Emergency Communications Centers (ECCs) aren’t always able to pinpoint your exact location,

Knowing Your Location Really Matters When You Dial 9-1-1 Read More »

Press Release: Regional Telecommunicator Academy Graduates Class #015

ARLINGTON, Texas, August 21, 2023 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 20 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #015 on August 4th in Arlington. This class includes recruits from 14 different agencies, including Cleburne Police Department, Dallas College Police Department, Decatur Police Department, Forney Police Department, Murphy Police

Press Release: Regional Telecommunicator Academy Graduates Class #015 Read More »