Connecting Communities to Life-Saving 9-1-1 Support Across North Texas
NCT9-1-1 manages emergency communication systems for over 2 million people, covering 9,800 square miles and 40+ Emergency Communications Centers in the DFW metroplex.
Slide 1
Slide 2
Slide 3

NCT9-1-1

NCT9-1-1 is powered by a diverse team of experts dedicated to ensuring the seamless operation of emergency services across North Central Texas. Our Data, GIS, Technology, and Operations teams work collaboratively to provide cutting-edge solutions that enhance public safety. From maintaining critical 9-1-1 infrastructure to developing advanced mapping systems, each team plays a vital role in delivering reliable and efficient support to our Emergency Communications Centers (ECCs).

  • Regional GIS coordination in partnership with 9-1-1 addressing authorities
  • Quality control of all authoritative GIS data
  • Data aggregation and conversion services
  • Regional geospatial emergency call-routing solution provider
  • 9-1-1 dispatch mapping provider
  • Robotic services
  • Call statistic reporting
  • Self-provisioned 9-1-1 ALI database management
  • Research and development of industry technology
  • System installation and maintenance
  • 24/7 helpdesk assistance
  • Network technology deployment and monitoring
  • Public education and community outreach
  • 9-1-1 telecomunicator training
  • ECC compliance
  • Regional Critical Incident Stress Management Taskforce (CISM)
  • Visual and written communications

Our Core Values

Heart

  • Commitment
  • Collaboration
  • Advocacy

Attitude

  • Perseverance
  • Servant Leadership
  • Integrity

Courage

  • Initiative
  • Public Service
  • Innovation

14

COUNTIES

2

MILLION SERVED

40

ECCs

157

MUNICIPALITIES

Recent News

NCT9-1-1 Budget Information

In support of transparency and accountability, NCT9-1-1 provides public access to our budget documents. Here you’ll find current budget that outlines how we allocate resources to support 9-1-1 operations across our service area.

In accordance with Texas Government Code Sec. 551.043(c), the FY2027 budget has been posted on nct911.org.  Further, no taxpayer impact statement is required as the North Central Texas Emergency Communications District has no taxing authority.