Kristin McKinney

Kristin McKinney
A soccer ball on a field of green grass with the text "Word Cup and 9-1-1"

World Cup 2026 in DFW – How to Contact 9-1-1 in an Emergency

Press Release / By
Whether you’re visiting North Texas for the 2026 FIFA World Cup™ or you’re a local resident preparing for the excitement, welcome! With millions of visitors expected in the Dallas–Fort Worth area, it’s important that everyone knows how to contact emergency services if help is ever needed. In the United States, 9-1-1 is the number for [...]

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Picture of a group of recent graduates to the regional telecommunicator academy.

Regional Telecommunicator Academy Graduates Class #020

Press Release / By
ARLINGTON, Texas, March 6, 2026 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated nine licensed 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #020 on March 6 in Arlington. The graduation also marks the 10th anniversary of the Regional Telecommunicator Academy, a program established to strengthen 9-1-1 training across the region and

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EAS 2025 Recap: A Movement Growing, a Mission Deepening, and a New Chapter Beginning

News & Media / By
Every year, the Early Adopter Summit feels a little bit like coming home. Home to the people who believe, deep down, that 9-1-1 can be better tomorrow than it is today. But this year was different. EAS 2025 wasn’t just a conference. It was a turning point. This Summit is invite-only, bringing together a curated

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Terrell Police Department 9-1-1 Team Extends Their Service Beyond the Call

News & Media / By
Terrell, TX — The Terrell Police Department’s 9-1-1 Communications team is proving that their commitment to helping others doesn’t stop when the calls end. Throughout the year, the city’s 9-1-1 telecommunicators have donated their own money to support local programs that make a difference in the community. Each month, the 9-1-1 communications team sends supplies

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Student Artists Celebrate National First Responders Day

News & Media / By
At NCT9-1-1, we are proud to recognize October 28th as National First Responders Day. This holiday serves as a tribute to the brave individuals who dedicate their lives to protecting and serving our communities in times of crisis. Amongst these everyday heroes, we continue to elevate the voices of the “first, first responders”, 9-1-1 telecommunicators.

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Regional Telecommunicator Academy Graduates Class #019

Press Release / By

ARLINGTON, Texas, August 8, 2025 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 18 licensed 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #019 on August 8th in Arlington. This class includes recruits from 13 different agencies, including: Balch Springs Police Department Cleburne Police Department Cockrell Hill Police Department Collin County Sheriff’s

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The Perfect Caller: What 9-1-1 Call Takers Really Dream About

Uncategorized / By

We’ve all seen the dating shows. The dramatic music, the roses, the over-the-top personalities competing for love. With the rise of popularity in these sometimes entertaining, sometimes cringeworthy tv shows, we got to thinking of what it would be like to host a 9-1-1 call taker “dating show” in order to find – The Perfect

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