News & Media

Written By Destanie Ontiveros, NCT9-1-1 Communication Coordinator Know your Location: How to Successfully Call 9-1-1 Calling 9-1-1 can be stressful and overwhelming at times. When there is an emergency and every second counts, it is important that the 9-1-1 caller knows their location. It’s important that you help 9-1-1 help you. In an emergency, every […]

Written By: Destanie Ontiveros, NCT9-1-1 Communications Coordinator What is a TAG Team and what purpose does it serve? The TAG Team stands for Together Accomplishing Goals Team. Part of the North Central Texas Emergency Communications District’s (NCT9-1-1) mission is to educate the public on 9-1-1 awareness. This initiative led to the creation of the TAG

Written By: Destanie Ontiveros, NCT9-1-1 Communications Coordinator Happy Halloween! Here at NCT9-1-1, we like to celebrate Halloween like everyone else. More importantly, we like to stay safe while celebrating this festive holiday. Halloween is supposed to be fun scary, not dangerous scary. Here are some tips and tricks on how to keep your kids, pets,

Critical Incident Stress Management (CISM) is the selection and implementation of the most appropriate crisis intervention tactics to best respond to the needs of a situation at hand. NCT9-1-1 encourages the mental health and wellbeing of 9-1-1 Telecommunicators by providing the regional CISM taskforce. The goal of the NCT9-1-1 regional CISM taskforce is to provide

Text to 9-1-1 In certain parts of Texas, you can text 9-1-1 to receive emergency assistance. Text to 9-1-1 is the ability to send a message to reach 9-1-1 emergency call takers from your mobile phone or device. Find out if your area supports text to 9-1-1 by clicking here. Since 2013, text to 9-1-1

Written By: Destanie Ontiveros, NCT9-1-1 Communications Coordinator It’s that time of year again! As our kids and loved ones return back into the classroom, we want to provide you with some back to school tips and resources that will help everyone transition back to school. Also, we want to remind you the importance of teaching

Spring break is often a much-needed break from the stress of your everyday life.  For some that means rest and relaxation, but for others spring break means taking a trip.  An essential part of enjoying spring break is making sure everyone stays safe. Here are a few quick tips: Watch the weather so you are

Yes, you can text 911! In certain areas at least. The North Central Texas Emergency Communications District (NCT9-1-1) was the first to introduce text-to-911 in Texas, and many other 911 authorities or individual agencies have implemented the service as well. But we still receive a lot of questions about texting 911, so we’ve highlighted some

In the last legislative session, Governor Abbot passed House Bill 103 which requires the creation of an active shooter alert system. This new law brought attention to the lesser known wireless alerts out there, and we wanted to create a quick, easy-to-use guide for anyone wondering about the different type of alerts out there.  AMBER