News & Media

Back To School

Written By: Destanie Ontiveros, NCT9-1-1 Communications Coordinator It’s that time of year again! As our kids and loved ones return back into the classroom, we want to provide you with some back to school tips and resources that will help everyone transition back to school. Also, we want to remind you the importance of teaching […]

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Press Release: Regional Telecommunicator Academy Graduates Class #013

ARLINGTON, Texas, March 4, 2022 — The North Central Texas Emergency Communications District (NCT9-1-1) will graduate 18 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #013 on March 4 in Arlington. This class includes recruits from 7 different agencies, including Terrell PD, Wise Co SO, Greenville PD, Waxahachie PD, Ellis Co SO, Collin Co

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Do you know all the wireless emergency alerts in Texas?

In the last legislative session, Governor Abbot passed House Bill 103 which requires the creation of an active shooter alert system. This new law brought attention to the lesser known wireless alerts out there, and we wanted to create a quick, easy-to-use guide for anyone wondering about the different type of alerts out there.  AMBER

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Where can I text 911?

Yes, you can text 911! In certain areas at least. The North Central Texas Emergency Communications District (NCT9-1-1) was the first to introduce this life-saving service in Texas, and many other 911 authorities or individual agencies have implemented it as well. But we still receive a lot of questions about texting, so we’ve highlighted some

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A graphic with symbols that says "accessibility and 911"

911 Accessibility for the Deaf and Hard of Hearing

What efforts are out there for 911 accessibility for the Deaf and Hard of Hearing communities? The Americans With Disabilities Act (ADA), which passed on July 26, 1990, states that “all Public Safety Answering Points (PSAPs) must provide direct, equal access to their services for people with disabilities who use a teletypewriter (TTY), which are

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Reflections on 2021

[arve url=”https://youtu.be/06GbOUNz2mA” title=”Reflections on 2021 with Christy Williams” description=”Our fearless leader Christy Williams looks back at a year of accomplishments and looks forward to a new year. Watch Christy’s end of year address as she discusses the district’s new focus: building connections.” thumbnail=”11734″ loop=”no” muted=”no” /] I cannot believe another year has flown by!  Today

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What To Do If You Have An Emergency on Christmas Day

Holidays, including Christmas, are almost always high traffic days for your local Emergency Communications Center (ECC). Something about gathering estranged family members together, driving in less-than-ideal conditions, and spending hours cooking extremely flammable holiday dinners makes this time of year very busy for public safety professionals. How do you stay on top of potential emergencies

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