Kristin McKinney

Terrell, TX — The Terrell Police Department’s 9-1-1 Communications team is proving that their commitment to helping others doesn’t stop when the calls end. Throughout the year, the city’s 9-1-1 telecommunicators have donated their own money to support local programs that make a difference in the community. Each month, the 9-1-1 communications team sends supplies [...]

At NCT9-1-1, we are proud to recognize October 28th as National First Responders Day. This holiday serves as a tribute to the brave individuals who dedicate their lives to protecting and serving our communities in times of crisis. Amongst these everyday heroes, we continue to elevate the voices of the “first, first responders”, 9-1-1 telecommunicators.

Summer is here! For many Texans, that means heading outdoors, attending events and concerts, and finding ways to stay cool while enjoying time off with family and friends. While safety might not be the first thing on your mind when you’re out having fun, taking just a moment to observe your surroundings and identify nearby

When we think of first responders, we often picture flashing lights and heroic rescues, but the first to respond are often the voices on the other end of a 9-1-1 call. They are calm, collected, and focused under pressure. But behind that steady voice is often a heavy heart. Every call brings a new crisis,

You’d be surprised how many non-emergency calls come into 9-1-1! Let’s break down some common scenarios to determine what truly warrants an emergency call. One of the most common reasons people call 9-1-1 is animal-related incidents. In these circumstances, it’s best to follow these simple questions to determine if 9-1-1 needs to be called: Is