First responders are the backbone of our communities, answering the call in times of crisis and providing help when it’s needed most. To honor their service and sacrifice, NCT9-1-1 and RapidDeploy partnered to launch a special mural project—a public tribute to the heroes behind the headset, badge, and uniform. The Inspiration Behind the Mural In […]
Honoring 9-1-1 Heroes: The NCT9-1-1 Mural Project Read More »
ARLINGTON, Texas, March 7, 2025 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 14 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #018 on March 7th in Arlington. This class includes recruits from 9 different agencies, including: Cockrell Hill Police Department Collin County Sheriff’s Office Decatur Police Department Murphy Police Department North
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As the new year unfolds, many of us reflect on where we are and where we’re headed—especially in our careers. If you’re searching for a path that’s both rewarding and impactful, a career in 9-1-1 might be the perfect fit, even if you haven’t pursued formal education like college. In fact, joining the ranks of
Answer the Call: Finding a Career in 9-1-1 Read More »
As I spend time reflecting on 2024, I am struck by how much I am thankful for in my life at home and work. I am blessed with a wonderful family and truly close friendships. I am also a part of one of the most wonderful work industries, where most are good at heart and
Reflections on 2024 Read More »
Accidental 9-1-1 calls happen more often than you might think. Whether it’s a toddler playing with your phone, an unintended pocket dial, or a technical glitch, these calls can easily occur. While it’s understandable to feel embarrassed or worried, the best thing you can do is not hang up. Staying on the line and explaining
Don’t Hang Up on 9-1-1: What to Do if You Accidentally Call Read More »
Waxahachie, TX, August 13, 2024 – The North Central Texas Emergency Communications District (NCT9-1-1) is pleased to recognize the exceptional service of Eva Gonzales, a 9-1-1 telecommunicator with the Waxahachie Police Department, who has retired after 20 years of dedicated service. Eva’s contributions to the safety and well-being of the Waxahachie community were celebrated in
9-1-1 Telecommunicator Retires After 20 Years of Service Read More »
ARLINGTON, Texas, August 9, 2024 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 15 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #017 on August 9th in Arlington. This class includes recruits from 11 different agencies, including: Allen Police Department Balch Springs Police Department Collin County Sheriff’s Office Corsicana Police Department Dallas
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We at NCT9-1-1 don’t think it’s ever too early to have the “talk” with your kids. We mean having the 911 conversation of course! It’s important to teach your kids how, when, and why to dial 911 sooner rather than later so that they are prepared to handle an emergency when you’re not there to
How To Practice Calling 9-1-1 Read More »
In times of crisis, knowing where to turn for help can make all the difference. While many are familiar with 9-1-1 as the emergency number for immediate assistance, fewer are aware of the new 9-8-8 hotline dedicated to mental health crises. This May, during Mental Health Awareness Month, let’s explore the differences between these two
Understanding the Differences Between 9-8-8 and 9-1-1 Read More »
ARLINGTON, Texas, March 8, 2024 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 18 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #016 on March 8th in Arlington. This class includes recruits from 14 different agencies, including Seagoville Police Department, Collin County Sheriff’s Office, Greenville Police Department, Decatur Police Department, and Rockwall
Press Release: Regional Telecommunicator Academy Graduates Class #016 Read More »
