Kristin McKinney

Kristin McKinney

Don’t Hang Up on 9-1-1: What to Do if You Accidentally Call

Accidental 9-1-1 calls happen more often than you might think. Whether it’s a toddler playing with your phone, an unintended pocket dial, or a technical glitch, these calls can easily occur. While it’s understandable to feel embarrassed or worried, the best thing you can do is not hang up. Staying on the line and explaining […]

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9-1-1 Telecommunicator Retires After 20 Years of Service

Waxahachie, TX, August 13, 2024 – The North Central Texas Emergency Communications District (NCT9-1-1) is pleased to recognize the exceptional service of Eva Gonzales, a 9-1-1 telecommunicator with the Waxahachie Police Department, who has retired after 20 years of dedicated service. Eva’s contributions to the safety and well-being of the Waxahachie community were celebrated in

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Regional Telecommunicator Academy Graduates Class #017

ARLINGTON, Texas, August 9, 2024 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 15 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #017 on August 9th in Arlington. This class includes recruits from 11 different agencies, including: Allen Police Department Balch Springs Police Department Collin County Sheriff’s Office Corsicana Police Department Dallas

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Press Release: Regional Telecommunicator Academy Graduates Class #016

ARLINGTON, Texas, March 8, 2024 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 18 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #016 on March 8th in Arlington. This class includes recruits from 14 different agencies, including Seagoville Police Department, Collin County Sheriff’s Office, Greenville Police Department, Decatur Police Department, and Rockwall

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Saving Hearts, Saving Lives: 9-1-1 and National Heart Month

February is National Heart Month. This month is dedicated to raising awareness about heart health. the prevention of heart-related conditions, and education about what to do in situations in which a heart-related health concern arises. As we focus on caring for our hearts, it’s important to recognize the critical role emergency response systems like 9-1-1

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New Year, New Safety Resolutions: A Comprehensive Guide to a Safer 2024

As we step into the New Year, let’s usher in a renewed commitment to safety with our ‘New Year, New Safety Resolutions’ initiative. Together, we can make a difference by taking small yet impactful steps towards building a safer community, because your well-being matters. Resolution 1: Creating a Safety Plan with Your Household Our first

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