Press Release

9-1-1 Telecommunicator Retires After 20 Years of Service

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Waxahachie, TX, August 13, 2024 – The North Central Texas Emergency Communications District (NCT9-1-1) is pleased to recognize the exceptional service of Eva Gonzales, a 9-1-1 telecommunicator with the Waxahachie Police Department, who has retired after 20 years of dedicated service. Eva’s contributions to the safety and well-being of the Waxahachie community were celebrated in […]

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Regional Telecommunicator Academy Graduates Class #017

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ARLINGTON, Texas, August 9, 2024 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 15 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #017 on August 9th in Arlington. This class includes recruits from 11 different agencies, including: Allen Police Department Balch Springs Police Department Collin County Sheriff’s Office Corsicana Police Department Dallas

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Press Release: Regional Telecommunicator Academy Graduates Class #016

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ARLINGTON, Texas, March 8, 2024 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 18 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #016 on March 8th in Arlington. This class includes recruits from 14 different agencies, including Seagoville Police Department, Collin County Police Department, Greenville Police Department, Decatur Police Department, and Rockwall

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A 9-1-1 telecommunicator, EMT, firefighter, and police officer stand together under a graphic title "national first responders day".

Press Release: NCT9-1-1 & RapidDeploy Share Vital Tips for Emergency Calls in Honor of National First Responders Day

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Public safety awareness and the innovation of Next Gen 9-1-1 makes a difference for first responders and communities across North Central Texas ARLINGTON, Texas, October 25, 2023 — The North Central Texas Emergency Communications District (NCT9-1-1) is on a mission to improve emergency response with a dedicated program on public safety education, highlighting advancements in

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Press Release: Regional Telecommunicator Academy Graduates Class #015

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ARLINGTON, Texas, August 21, 2023 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 20 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #015 on August 4th in Arlington. This class includes recruits from 14 different agencies, including Cleburne Police Department, Dallas College Police Department, Decatur Police Department, Forney Police Department, Murphy Police

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Press Release: Regional Telecommunicator Academy Graduates Class #014

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ARLINGTON, Texas, February 21, 2023 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 17 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #014 on February 17th in Arlington. This class includes recruits from 11 different agencies, including Collin Co SO, Terrell PD, Irving PD, Rockwall Co SO, Ellis Co SO, Wise Co

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Press Release: Regional Telecommunicator Academy Graduates Class #013

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ARLINGTON, Texas, March 4, 2022 — The North Central Texas Emergency Communications District (NCT9-1-1) will graduate 18 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #013 on March 4 in Arlington. This class includes recruits from 7 different agencies, including Terrell PD, Wise Co SO, Greenville PD, Waxahachie PD, Ellis Co SO, Collin Co

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Texas TERT members prepare to deploy to Louisiana.

Press Release: North Central Texas 9-1-1 Provides Hurricane Relief to Lafourche Parish Sheriff’s Office

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ARLINGTON, Texas, September 2 – The North Central Texas Emergency Communications District (NCT9-1-1), which serves as the headquarters for the Texas Telecommunicator Emergency Response Taskforce (TERT) state program, deployed two 9-1-1 telecommunicators today to the Lafourche Parish Sheriff’s Office in Louisiana for 14 days. The relief comes after the devastating effects of Hurricane Ida strained

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Class Photo of RTA #011

The Only 9-1-1 Academy in Texas Will Graduate 13 New Telecommunicators During North Texas 9-1-1 Staffing Shortages

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ARLINGTON, TX, August, 3, 2021 — The North Central Texas Emergency Communications District (NCT9-1-1) will graduate 13 new 9-1-1 telecommunicators from the Regional Telecommunicator Training Academy on August 6 in a virtual ceremony. These recruits join the industry during a significant staffing shortage of 9-1-1 telecommunicators in North Texas. The recruits of class #011 represent agencies from

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