Press Release

ARLINGTON, Texas, March 4, 2022 — The North Central Texas Emergency Communications District (NCT9-1-1) will graduate 18 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #013 on March 4 in Arlington. This class includes recruits from 7 different agencies, including Terrell PD, Wise Co SO, Greenville PD, Waxahachie PD, Ellis Co SO, Collin Co

ARLINGTON, Texas, September 2 – The North Central Texas Emergency Communications District (NCT9-1-1), which serves as the headquarters for the Texas Telecommunicator Emergency Response Taskforce (TERT) state program, deployed two 9-1-1 telecommunicators today to the Lafourche Parish Sheriff’s Office in Louisiana for 14 days. The relief comes after the devastating effects of Hurricane Ida strained

ARLINGTON, TX, August, 3, 2021 — The North Central Texas Emergency Communications District (NCT9-1-1) will graduate 13 new 9-1-1 telecommunicators from the Regional Telecommunicator Training Academy on August 6 in a virtual ceremony. These recruits join the industry during a significant staffing shortage of 9-1-1 telecommunicators in North Texas. The recruits of class #011 represent agencies from

I wrote an article very early in my tenure at NCT9-1-1 with this same title. I was trying to demonstrate that 9-1-1 was making great strides in using technology to improve services. Painting a picture that we were used to using our feet to drive our cars but were excited about the changes to flying spaceships was indicative of

The North Central Texas Emergency Communications District (NCT9-1-1) celebrates its 30-year anniversary today. Since its creation in 1991, NCT9-1-1 has established itself as a district committed to furthering innovation within the emergency number industry and in promoting its core values of heart, courage, and attitude. “When I went to work for this 9-1-1 entity over

Arlington, TX, April 19, 2021 – North Texas citizens dialing 9-1-1 may soon begin receiving text messages from the 9-1-1 telecommunicator with a link to pinpoint their location. This feature is one of the tools included with a new dispatch map that has been implemented throughout the North Central Texas Emergency Communications District’s 13-county region.    The new map provides GIS-based data to 9-1-1 telecommunicators. The map

ARLINGTON, TX, March, 17, 2021 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 14 new 9-1-1 telecommunicators in the first in-person/virtual hybrid 9-1-1 telecommunicator academy on March 12, 2021. This class included recruits from eight different agencies, including the Waxahachie Police Department, Collin County Sheriff’s Office, and the Cleburne Police Department, among others.

Dublin, TX, October 28, 2020 –  Today the Dublin Police Department closed its Public Safety Answering Point (PSAP) and will no longer answer 9-1-1 calls or dispatch responses. 9-1-1 calls made by citizens of Dublin will now be answered by the Erath County Sheriff’s Office located in Stephenville, Texas.  The Dublin Police Department was a