Press Release

Press Release: Regional Telecommunicator Academy Graduates Class #014

ARLINGTON, Texas, February 21, 2023 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 17 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #014 on February 17th in Arlington. This class includes recruits from 11 different agencies, including Collin Co SO, Terrell PD, Irving PD, Rockwall Co SO, Ellis Co SO, Wise Co […]

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Press Release: Regional Telecommunicator Academy Graduates Class #013

ARLINGTON, Texas, March 4, 2022 — The North Central Texas Emergency Communications District (NCT9-1-1) will graduate 18 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #013 on March 4 in Arlington. This class includes recruits from 7 different agencies, including Terrell PD, Wise Co SO, Greenville PD, Waxahachie PD, Ellis Co SO, Collin Co

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Texas TERT members prepare to deploy to Louisiana.

Press Release: North Central Texas 9-1-1 Provides Hurricane Relief to Lafourche Parish Sheriff’s Office

ARLINGTON, Texas, September 2 – The North Central Texas Emergency Communications District (NCT9-1-1), which serves as the headquarters for the Texas Telecommunicator Emergency Response Taskforce (TERT) state program, deployed two 9-1-1 telecommunicators today to the Lafourche Parish Sheriff’s Office in Louisiana for 14 days. The relief comes after the devastating effects of Hurricane Ida strained

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Class Photo of RTA #011

The Only 9-1-1 Academy in Texas Will Graduate 13 New Telecommunicators During North Texas 9-1-1 Staffing Shortages

ARLINGTON, TX, August, 3, 2021 — The North Central Texas Emergency Communications District (NCT9-1-1) will graduate 13 new 9-1-1 telecommunicators from the Regional Telecommunicator Training Academy on August 6 in a virtual ceremony. These recruits join the industry during a significant staffing shortage of 9-1-1 telecommunicators in North Texas. The recruits of class #011 represent agencies from

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30-year Anniversary of 9-1-1 in North Central Texas

The North Central Texas Council of Governments (NCTCOG) launched 9-1-1 in our region 30 years ago. June 3, 1991 marked the implementation of the systems in Collin and Rockwall counties. But the story did not start that day. There were almost two years of collecting fees to pay for the system, developing regional plans, procuring technology, rural addressing, training 9-1-1 telecommunicators, and educating the public. Thirty years ago on June

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NCT911 30 year anniversary logo

NCT9-1-1 Celebrates 30 Years of Innovation and Servant Leadership

The North Central Texas Emergency Communications District (NCT9-1-1) celebrates its 30-year anniversary today. Since its creation in 1991, NCT9-1-1 has established itself as a district committed to furthering innovation within the emergency number industry and in promoting its core values of heart, courage, and attitude. “When I went to work for this 9-1-1 entity over

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Press Release: North Central Texas 9-1-1 Authority Implements New Tools to Better Locate 9-1-1 Callers

Arlington, TX, April 19, 2021 – North Texas citizens dialing 9-1-1 may soon begin receiving text messages from the 9-1-1 telecommunicator with a link to pinpoint their location. This feature is one of the tools included with a new dispatch map that has been implemented throughout the North Central Texas Emergency Communications District’s 13-county region.    The new map provides GIS-based data to 9-1-1 telecommunicators. The map

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Press Release: First Hybrid In-Person/Virtual 9-1-1 Academy Launches New Phase of 9-1-1 Training

ARLINGTON, TX, March, 17, 2021 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 14 new 9-1-1 telecommunicators in the first in-person/virtual hybrid 9-1-1 telecommunicator academy on March 12, 2021. This class included recruits from eight different agencies, including the Waxahachie Police Department, Collin County Sheriff’s Office, and the Cleburne Police Department, among others.

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Press Release: Dublin Police Department No Longer Answering 9-1-1 Calls

Dublin, TX, October 28, 2020 –  Today the Dublin Police Department closed its Public Safety Answering Point (PSAP) and will no longer answer 9-1-1 calls or dispatch responses. 9-1-1 calls made by citizens of Dublin will now be answered by the Erath County Sheriff’s Office located in Stephenville, Texas.  The Dublin Police Department was a

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