News & Media

Who is the North Central Texas Emergency Communications District?

Who is the North Central Texas Emergency Communications District? The North Central Texas Emergency Communications District, or NCT9-1-1, is a 9-1-1 authority that services 13 counties and five municipalities surrounding the Dallas/Fort Worth Metroplex. But that’s just our official definition. We like to think that NCT9-1-1 is really defined by our people. The district is

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Texas TERT members prepare to deploy to Louisiana.

Press Release: North Central Texas 9-1-1 Provides Hurricane Relief to Lafourche Parish Sheriff’s Office

ARLINGTON, Texas, September 2 – The North Central Texas Emergency Communications District (NCT9-1-1), which serves as the headquarters for the Texas Telecommunicator Emergency Response Taskforce (TERT) state program, deployed two 9-1-1 telecommunicators today to the Lafourche Parish Sheriff’s Office in Louisiana for 14 days. The relief comes after the devastating effects of Hurricane Ida strained

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innovation is not just about technology

Christy’s Corner: Innovation Is Not Just About Technology

Innovation is commonly defined as the creation, development, and implementation of a new method, idea, product, or service.  It is an idea that has been transformed into practical reality.  I would add that it is achieved with a positive outcome.  For me, innovation is revolutionizing 9-1-1 by enhancing the service we provide the public, improving

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Class Photo of RTA #011

The Only 9-1-1 Academy in Texas Will Graduate 13 New Telecommunicators During North Texas 9-1-1 Staffing Shortages

ARLINGTON, TX, August, 3, 2021 — The North Central Texas Emergency Communications District (NCT9-1-1) will graduate 13 new 9-1-1 telecommunicators from the Regional Telecommunicator Training Academy on August 6 in a virtual ceremony. These recruits join the industry during a significant staffing shortage of 9-1-1 telecommunicators in North Texas. The recruits of class #011 represent agencies from

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History of 9-1-1 innovation

The History of 9-1-1 Innovation

The first 911 call was made on February 16, 1968 in Haleyville, Alabama by Representative Rankin Fite. It was a call that launched an industry dedicated to saving lives and supporting communities.   [arve url=”https://www.youtube.com/watch?v=M15p4rpYRbk” loop=”no” muted=”no” /] At the time, the 911 system was called Basic 911. The system was a simple, two-way call and didn’t involve any of the routing

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