What efforts are out there for 911 accessibility for the Deaf and Hard of Hearing communities? The Americans With Disabilities Act (ADA), which passed on July 26, 1990, states that “all Public Safety Answering Points (PSAPs) must provide direct, equal access to their services for people with disabilities who use a teletypewriter (TTY), which are […]
911 Accessibility for the Deaf and Hard of Hearing Read More »
[arve url=”https://youtu.be/06GbOUNz2mA” title=”Reflections on 2021 with Christy Williams” description=”Our fearless leader Christy Williams looks back at a year of accomplishments and looks forward to a new year. Watch Christy’s end of year address as she discusses the district’s new focus: building connections.” thumbnail=”11734″ loop=”no” muted=”no” /] I cannot believe another year has flown by! Today
Reflections on 2021 Read More »
Holidays, including Christmas, are almost always high traffic days for your local Emergency Communications Center (ECC). Something about gathering estranged family members together, driving in less-than-ideal conditions, and spending hours cooking extremely flammable holiday dinners makes this time of year very busy for public safety professionals. How do you stay on top of potential emergencies
What To Do If You Have An Emergency on Christmas Day Read More »
The pandemic has reminded me how important relationships and connections can be. I think I took them and personal contact for granted prior to lockdown. As we begin getting back out of our homes, I am so thankful for our state and national associations that can bring us together to learn and to connect personally.Â
A 2021 Thanksgiving Message Read More »
Who is the North Central Texas Emergency Communications District? The North Central Texas Emergency Communications District, or NCT9-1-1, is a 9-1-1 authority that services 13 counties and five municipalities surrounding the Dallas/Fort Worth Metroplex. But that’s just our official definition. We like to think that NCT9-1-1 is really defined by our people. The district is
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ARLINGTON, Texas, September 2 – The North Central Texas Emergency Communications District (NCT9-1-1), which serves as the headquarters for the Texas Telecommunicator Emergency Response Taskforce (TERT) state program, deployed two 9-1-1 telecommunicators today to the Lafourche Parish Sheriff’s Office in Louisiana for 14 days. The relief comes after the devastating effects of Hurricane Ida strained
Innovation is commonly defined as the creation, development, and implementation of a new method, idea, product, or service. It is an idea that has been transformed into practical reality. I would add that it is achieved with a positive outcome. For me, innovation is revolutionizing 9-1-1 by enhancing the service we provide the public, improving
Christy’s Corner: Innovation Is Not Just About Technology Read More »
A few weeks ago, we wrote about the history of 911 innovation and the phases the industry has gone through to accommodate new technologies. As an early adopter, the North Central Texas Emergency Communications District is at the forefront of innovative development. We push for the type of technology that improves the day-to-day tasks of
Where is 911 now? How NCT9-1-1 looks to the future Read More »
ARLINGTON, TX, August, 3, 2021 — The North Central Texas Emergency Communications District (NCT9-1-1) will graduate 13 new 9-1-1 telecommunicators from the Regional Telecommunicator Training Academy on August 6 in a virtual ceremony. These recruits join the industry during a significant staffing shortage of 9-1-1 telecommunicators in North Texas. The recruits of class #011 represent agencies from
The first 911 call was made on February 16, 1968 in Haleyville, Alabama by Representative Rankin Fite. It was a call that launched an industry dedicated to saving lives and supporting communities.  [arve url=”https://www.youtube.com/watch?v=M15p4rpYRbk” loop=”no” muted=”no” /] At the time, the 911 system was called Basic 911. The system was a simple, two-way call and didn’t involve any of the routing
The History of 9-1-1 Innovation Read More »
