Innovation is commonly defined as the creation, development, and implementation of a new method, idea, product, or service. It is an idea that has been transformed into practical reality. I would add that it is achieved with a positive outcome. For me, innovation is revolutionizing 9-1-1 by enhancing the service we provide the public, improving […]
Christy’s Corner: Innovation Is Not Just About Technology Read More »
A few weeks ago, we wrote about the history of 911 innovation and the phases the industry has gone through to accommodate new technologies. As an early adopter, the North Central Texas Emergency Communications District is at the forefront of innovative development. We push for the type of technology that improves the day-to-day tasks of
Where is 911 now? How NCT9-1-1 looks to the future Read More »
ARLINGTON, TX, August, 3, 2021 — The North Central Texas Emergency Communications District (NCT9-1-1) will graduate 13 new 9-1-1 telecommunicators from the Regional Telecommunicator Training Academy on August 6 in a virtual ceremony. These recruits join the industry during a significant staffing shortage of 9-1-1 telecommunicators in North Texas. The recruits of class #011 represent agencies from
The first 911 call was made on February 16, 1968 in Haleyville, Alabama by Representative Rankin Fite. It was a call that launched an industry dedicated to saving lives and supporting communities. [arve url=”https://www.youtube.com/watch?v=M15p4rpYRbk” loop=”no” muted=”no” /] At the time, the 911 system was called Basic 911. The system was a simple, two-way call and didn’t involve any of the routing
The History of 9-1-1 Innovation Read More »
You want to know how to connect your cell phone to your home address in case you have to dial 911. We get this question a lot, or it’s close cousin: “Doesn’t 911 automatically know my location when calling on a cell phone?” Wireless location accuracy is different than wireline. On a wireline- – or landline —
Can I Connect My Address to My Cell Phone? Sort of. Read More »
Everyone knows what three digits to call during an emergency, but we always hear rumors about the 911 industry. We’re not sure where these assumptions come from, but every now and then we like to share the latest 911 myths and set the record straight. This week we’re discussing our top four from the past
Four 911 Myths and Why They’re Dangerous Read More »
July 4th is just around the corner, and though it’s a time to celebrate and gather with friends and family, to the public safety industry it’s a busy night for emergencies. Help your local police, fire, and emergency medical professionals (not to mention 9-1-1 telecommunicators!) by following these safety tips. Fireworks Safety Flames and July 4th go together
Top Tips for a Safe Fourth of July Read More »
I wrote an article very early in my tenure at NCT9-1-1 with this same title. I was trying to demonstrate that 9-1-1 was making great strides in using technology to improve services. Painting a picture that we were used to using our feet to drive our cars but were excited about the changes to flying spaceships was indicative of
From the Flintstones to the Jetsons Read More »
The North Central Texas Council of Governments (NCTCOG) launched 9-1-1 in our region 30 years ago. June 3, 1991 marked the implementation of the systems in Collin and Rockwall counties. But the story did not start that day. There were almost two years of collecting fees to pay for the system, developing regional plans, procuring technology, rural addressing, training 9-1-1 telecommunicators, and educating the public. Thirty years ago on June
30-year Anniversary of 9-1-1 in North Central Texas Read More »
The North Central Texas Emergency Communications District (NCT9-1-1) celebrates its 30-year anniversary today. Since its creation in 1991, NCT9-1-1 has established itself as a district committed to furthering innovation within the emergency number industry and in promoting its core values of heart, courage, and attitude. “When I went to work for this 9-1-1 entity over
NCT9-1-1 Celebrates 30 Years of Innovation and Servant Leadership Read More »
