News & Media

‘Tis the season for giving thanks, and it’s time to reflect on the unsung heroes who often go unnoticed in our daily lives – 9-1-1 telecommunicators. These dedicated individuals play a crucial role in our public safety system, providing a lifeline during emergencies and ensuring that help is just a phone call away. This season, […]

We all know that in times of emergency, the three magic numbers – 9-1-1 – are like a superhero’s hotline to save the day. But here’s the deal: it’s not just about dialing those numbers; it’s about making sure you know your location. Emergency Communications Centers (ECCs) aren’t always able to pinpoint your exact location,

Educators are continuously looking for new and innovative ways to teach citizens how to successfully call or text to 9-1-1. To make the process more engaging, the North Central Texas Emergency Communications District (NCT9-1-1) developed a free 9-1-1 simulator app for both Android and Apple devices. The Learn 9-1-1 simulator app was designed to be

In Texas, the Texas Department of Public Safety (TX DPS) coordinates with different agencies known as the State Network to disseminate public safety information in the form of alert codes. These agencies include the Texas Department of Transportation, the National Weather Service, Law Enforcement, the Media, the Texas Lottery Commission, the Independent Bankers Association of

Every year, the North Central Texas Emergency Communication District (NCT9-1-1) hosts a 9-1-1 Gala to honor and commemorate 9-1-1 telecommunicators, supervisors, trainers, public educators, and Emergency Communications Centers (ECCs) within the NCT9-1-1 service area. The 9-1-1 Gala is 100% sponsored and is possible due to the gracious support from vendors. The event brings together representatives

May 11th is known as National Technology Day. This day is celebrated each year to commemorate the importance of researchers, scientists, engineers, and other professionals related to the field of science and technology and honor their hard work in technological advancements. National Technology Day was first celebrated on May 11, 1999, and was established to

We all receive weather alerts, whether it be broadcasted on television, on the radio via public safety announcement, or on weather apps. So, what is the difference between a weather warning, watch, advisory, and outlook, and why is it important to know the difference? In this blog, we will explain the difference and severity level

Since 1949, the United States has recognized May as Mental Health Awareness Month. Mental health and wellness are important year round and the North Central Texas Emergency Communications District (NCT9-1-1) is helping raise awareness by sharing some impactful self-care exercises, tips, and resources. Self-care tips and exercises include meditating, reading, yoga, and resting while professional

Written By Christy Williams, NCT9-1-1 Director My heart is overflowing!  I just had the honor and privilege of tagging along while NCT9-1-1 staff delivered ECC gifts for National Public Safety Telecommunicator Week. There was a day when visits to the 9-1-1 centers were part of my everyday life.  However, jobs change, responsibilities have evolved, and

Written By Destanie Ontiveros, NCT9-1-1 Communications Coordinator Every year, the second week of April is recognized as National Public Safety Telecommunicators Week (NPSTW). This week is designated to celebrate and honor those who dedicate their lives to serving the public in 9-1-1. 9-1-1 telecommunicators act as the first line of communication between citizens and the