Written by Christy Williams, Director of 9-1-1. I love reading a book, listening to a podcast, watching a movie, hearing a presentation or even participating in a conversation that engages my thought process. The best movies ever are the ones I can talk about for hours even days later with my friends and family. The […]
NCT9-1-1: Standing on the Shoulders of Giants Read More »
ARLINGTON, Texas, February 21, 2023 — The North Central Texas Emergency Communications District (NCT9-1-1) graduated 17 9-1-1 telecommunicators from its Regional Telecommunicator Academy (RTA) Class #014 on February 17th in Arlington. This class includes recruits from 11 different agencies, including Collin Co SO, Terrell PD, Irving PD, Rockwall Co SO, Ellis Co SO, Wise Co
Press Release: Regional Telecommunicator Academy Graduates Class #014 Read More »
As we continue to recover from a world pandemic, it has become apparent of how important our health and wellness is. That being said, let’s talk about how health and wellness apps help connect people to 9-1-1. Companies like Apple and Google who offer health and wellness apps have implemented emergency services into those apps.
Health and Wellness apps – What they mean to 9-1-1 Read More »
What is what3words? How is it useful when calling 9-1-1? How is it useful to 9-1-1 telecommunicators? Emergency Communications Centers (ECCs) within the North Central Texas Emergency Communications District (NCT9-1-1) service area have the capability of using what3words to locate incidents faster. What3words has given every 10 feet square in the world a unique identifier
What3words and 9-1-1 Read More »
Written By Destanie Ontiveros, NCT9-1-1 Communication Coordinator As the weather continues to change here in Texas, here are some inclement weather preparedness tips to help keep you safe. We all know this crazy Texas weather cannot seem to make its mind up. One week we are enjoying pleasant 70-degree temperatures and the next week we
Preparing for Inclement Weather in Texas Read More »
Written By Destanie Ontiveros, NCT9-1-1 Communication Coordinator Know your Location: How to Successfully Call 9-1-1 Calling 9-1-1 can be stressful and overwhelming at times. When there is an emergency and every second counts, it is important that the 9-1-1 caller knows their location. It’s important that you help 9-1-1 help you. In an emergency, every
Know Your Location: How to Successfully Call 9-1-1 Read More »
Written By: Destanie Ontiveros, NCT9-1-1 Communications Coordinator What is a TAG Team and what purpose does it serve? The TAG Team stands for Together Accomplishing Goals Team. Part of the North Central Texas Emergency Communications District’s (NCT9-1-1) mission is to educate the public on 9-1-1 awareness. This initiative led to the creation of the TAG
NCT9-1-1 TAG Team Read More »
Written by Christy Williams, Director of 9-1-1 I was a little sad as I reflected on 2022. I can’t help feeling there is still a great deal of negativity, pain, and suffering in the world since the pandemic. It seems many people remain unsettled. The new normal isn’t normal for any of us yet,
Reflections on 2022 Read More »
Written By: Destanie Ontiveros, NCT9-1-1 Communications Coordinator Happy Halloween! Here at NCT9-1-1, we like to celebrate Halloween like everyone else. More importantly, we like to stay safe while celebrating this festive holiday. Halloween is supposed to be fun scary, not dangerous scary. Here are some tips and tricks on how to keep your kids, pets,
Be Spooky, Not Spooked! Read More »
Critical Incident Stress Management (CISM) is the selection and implementation of the most appropriate crisis intervention tactics to best respond to the needs of a situation at hand. NCT9-1-1 encourages the mental health and wellbeing of 9-1-1 Telecommunicators by providing the regional CISM taskforce. The goal of the NCT9-1-1 regional CISM taskforce is to provide
NCT9-1-1 Regional CISM Taskforce Read More »
