Kristin McKinney

Kristin McKinney

What To Do If You Have An Emergency on Christmas Day

Holidays, including Christmas, are almost always high traffic days for your local Emergency Communications Center (ECC). Something about gathering estranged family members together, driving in less-than-ideal conditions, and spending hours cooking extremely flammable holiday dinners makes this time of year very busy for public safety professionals. How do you stay on top of potential emergencies […]

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Who is the North Central Texas Emergency Communications District?

Who is the North Central Texas Emergency Communications District? The North Central Texas Emergency Communications District, or NCT9-1-1, is a 9-1-1 authority that services 13 counties and five municipalities surrounding the Dallas/Fort Worth Metroplex. But that’s just our official definition. We like to think that NCT9-1-1 is really defined by our people. The district is

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Texas TERT members prepare to deploy to Louisiana.

Press Release: North Central Texas 9-1-1 Provides Hurricane Relief to Lafourche Parish Sheriff’s Office

ARLINGTON, Texas, September 2 – The North Central Texas Emergency Communications District (NCT9-1-1), which serves as the headquarters for the Texas Telecommunicator Emergency Response Taskforce (TERT) state program, deployed two 9-1-1 telecommunicators today to the Lafourche Parish Sheriff’s Office in Louisiana for 14 days. The relief comes after the devastating effects of Hurricane Ida strained

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innovation is not just about technology

Christy’s Corner: Innovation Is Not Just About Technology

Innovation is commonly defined as the creation, development, and implementation of a new method, idea, product, or service.  It is an idea that has been transformed into practical reality.  I would add that it is achieved with a positive outcome.  For me, innovation is revolutionizing 9-1-1 by enhancing the service we provide the public, improving

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Class Photo of RTA #011

The Only 9-1-1 Academy in Texas Will Graduate 13 New Telecommunicators During North Texas 9-1-1 Staffing Shortages

ARLINGTON, TX, August, 3, 2021 — The North Central Texas Emergency Communications District (NCT9-1-1) will graduate 13 new 9-1-1 telecommunicators from the Regional Telecommunicator Training Academy on August 6 in a virtual ceremony. These recruits join the industry during a significant staffing shortage of 9-1-1 telecommunicators in North Texas. The recruits of class #011 represent agencies from

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History of 9-1-1 innovation

The History of 9-1-1 Innovation

The first 911 call was made on February 16, 1968 in Haleyville, Alabama by Representative Rankin Fite. It was a call that launched an industry dedicated to saving lives and supporting communities.   [arve url=”https://www.youtube.com/watch?v=M15p4rpYRbk” loop=”no” muted=”no” /] At the time, the 911 system was called Basic 911. The system was a simple, two-way call and didn’t involve any of the routing

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