Kristin McKinney

We at NCT9-1-1 don’t think it’s ever too early to have the “talk” with your kids. We mean having the 911 conversation of course! It’s important to teach your kids how, when, and why to dial 911 sooner rather than later so that they are prepared to handle an emergency when you’re not there to […]

We’ve heard a lot of conversation about emergency applications that reach 911 on social media platforms lately, especially on places like TikTok. Both influencers and everyday users are sharing 911 apps that make claims about reaching first responders, and though we know about a lot of apps that really can help 911 help you, the

The North Central Texas Emergency Communications Districts (NCT9-1-1) has announced the 2021 winners of the Annual 9-1-1 Awards. These awards are presented to individuals or groups who show an outstanding commitment to the 9-1-1 industry. We are proud to have so many dedicated professionals working with us to help save lives every day. The nominees

,  Transcript Let’s talk about some complex state legislation that probably affects your school.   The first is Kari’s Law.   Your school’s campus is made up of multiple buildings, floors, classrooms, and offices, which are all connected by a multi-line telephone system.   When someone wants to reach an outside line on one of these phones, they have to dial a prefix digit, like 9.   Unfortunately, that

Whenever there is a discussion of Kari’s Law, there is usually a mention of the Ray Baum’s Act. This act talks about FCC requirements for a variety of organizations and buildings that utilize multi-line telephone systems, like those found in businesses, hospitals, and schools. Ray Baum’s is named for the lawyer Ray Baum, who served

If you took a road trip across the state tomorrow, you would expect 911 to be available should you encounter an emergency at any point. Whether you’re in Austin, El Paso, or deep inside the Hill Country, you know that those three digits will be there for you no matter what, but that wasn’t always

The emergency number field is diverse and offers a lot of opportunities to those who find their calling in it, but how does someone become a 911 dispatcher or call taker? At the end of January, the NCT911 training program launched its first ever virtual/in-person hybrid Regional Telecommunicator Academy, which trains brand new 911 dispatchers

Ask any 911 call taker the one thing they wish their citizens understood and you’ll get a few similar answers: they don’t always have your exact location, answering their questions doesn’t slow down the response, and never hang up on them. Even if you accidently dial 911! The reason why you shouldn’t hang up is