Waxahachie, TX, August 13, 2024 – The North Central Texas Emergency Communications District (NCT9-1-1) is pleased to recognize the exceptional service of Eva Gonzales, a 9-1-1 telecommunicator with the Waxahachie Police Department, who has retired after 20 years of dedicated service. Eva’s contributions to the safety and well-being of the Waxahachie community were celebrated in a heartfelt retirement ceremony attended by her colleagues, friends, and family.

Eva Gonzales has been a cornerstone of emergency communications in Waxahachie, consistently providing a calm and reassuring voice during critical moments. Eva’s professionalism and commitment to excellence were evident in every call she answered, ensuring that citizens received the help they needed when it mattered most. Over the course of her career, Eva has been instrumental in saving lives and providing crucial support to first responders.

 

Lindsey Sims, Eva’s supervisor at the Waxahachie Police Department, shared words of admiration stating: “Eva has dedicated the last 20 years as a 9-1-1 telecommunicator for the Waxahachie Police Department. She has served the citizens of Waxahachie with H.E.A.R.T. – Honor, Ethics, Accountability, Respect, and Transparency. She has built a legacy that has impacted our communications division for years to come. We wish her a happy and healthy retirement.” Eva’s guidance and mentorship of new 9-1-1 telecommunicators have left a lasting impression, and her legacy will continue to inspire others who follow in her footsteps.

 

Eva’s contributions to the Waxahachie Police Department go beyond her exceptional performance as a 9-1-1 telecommunicator. Eva was a mentor to new staff, always willing to share her knowledge and experience to help others succeed. Eva’s legacy of excellence and her embodiment of the department’s core values will continue to influence the communications division for years to come.

 

As Eva Gonzales transitions into her well-earned retirement, NCT9-1-1 extends its deepest gratitude for her years of service and wishes her all the best in the years ahead.

 

About the North Central Texas Emergency Communications District (NCT9-1-1)

 

The North Central Texas Emergency Communications District (NCT9-1-1) is responsible for 40 Emergency Communication Centers (ECC) in 14 counties surrounding the Dallas-Fort Worth Metroplex. The district supports these ECCs through maintaining and upgrading 9-1-1 equipment, providing up-to-date mapping information, training 9-1-1 telecommunicators, educating the public on the proper use of 9-1-1, and monitoring ECC functionality and compliances. NCT9-1-1 serves a population of 2 million and 9,800 + square miles.