News & Media

Kaufman County Judge Bruce Wood received the NG9-1-1 Institute’s Government Leader Award this week for his part in revolutionizing Kaufman County’s 9-1-1 system. He was presented with the award by Congressman Lance Gooden in Washington DC on Wednesday, February 13 during the 9-1-1 Goes to Washington event. The Government Leader Award recognizes an elected or […]

There is a shortage of 9-1-1 telecommunicators across the country. TCs come to work on their days off, when they are sick, and on holidays because if they don’t, someone might not be able to get the help they need in the worst moment of their life. The North Central Texas Emergency Communications District (NCT9-1-1)

  It’s something we hope will never happen, but it’s also a reality we can’t avoid. Every day we see news stories or social media posts about kids who found themselves in an emergency and knew exactly what to do. We at NCT9-1-1 call them Kid Heroes, and though they stepped up to the plate

      In an effort to maintain accurate GIS data that supports Next Generation 9-1-1 best practices, new tools are always in development to make a 9-1-1 caller’s location information as accurate as possible. We in the 9-1-1 industry are starting to see new opportunities in wireless location accuracy with RapidSOS, and now new

Last night I reflected on the year 2018 in the 9-1-1 industry and our region.  2018 was a year of triumph and new beginnings peppered with tribulations. NCTCOG 9-1-1 started the year with an exciting pilot project working with Google and RapidSOS to trial supplemental location that has the potential to revolutionize 9-1-1 for callers

On Thursday, September 1, the North Central Texas 9-1-1 Program awarded outstanding telecommunicators, agencies, and communication teams with the Annual 9-1-1 Awards. These awards are presented to individuals or groups who show an outstanding commitment to the 9-1-1 industry. We are proud to have so many dedicated professionals working with us to help save lives

This morning I have been thinking about Neil Armstrong and his famous quote, “One small step for man, one giant leap for mankind.”  Supplemental Location for 9-1-1 might come a bit short of walking on the moon, but it is a major advancement for our public safety industry. On Monday, September 17, 2018, Commercial Supplemental

The 2018 9-1-1 Early Adopter Summit is scheduled to be held at the NCT9-1-1 Training Center on November 5th – 7th, 2018. This summer, NCT9-1-1 is working hard to coordinate an exciting and multi-dimensional line-up of public safety communications technology and policy innovators to give presentations on the amazing projects they are working on. There

The North Central Texas 9-1-1 Program Regional Telecommunicator Academy graduated class #006 Friday, August 10 with an accumulative GPA of 95 percent. This class continues the academy’s history of graduating students with top scores. The NCT9-1-1 Program held the first four-week Regional Telecommunicator Academy in January of 2016, which provided regional public safety answering points,