Kristin McKinney

There is a shortage of 9-1-1 telecommunicators across the country. TCs come to work on their days off, when they are sick, and on holidays because if they don’t, someone might not be able to get the help they need in the worst moment of their life. The North Central Texas Emergency Communications District (NCT9-1-1) […]

  It’s something we hope will never happen, but it’s also a reality we can’t avoid. Every day we see news stories or social media posts about kids who found themselves in an emergency and knew exactly what to do. We at NCT9-1-1 call them Kid Heroes, and though they stepped up to the plate

      In an effort to maintain accurate GIS data that supports Next Generation 9-1-1 best practices, new tools are always in development to make a 9-1-1 caller’s location information as accurate as possible. We in the 9-1-1 industry are starting to see new opportunities in wireless location accuracy with RapidSOS, and now new

On Thursday, September 1, the North Central Texas 9-1-1 Program awarded outstanding telecommunicators, agencies, and communication teams with the Annual 9-1-1 Awards. These awards are presented to individuals or groups who show an outstanding commitment to the 9-1-1 industry. We are proud to have so many dedicated professionals working with us to help save lives

This morning I have been thinking about Neil Armstrong and his famous quote, “One small step for man, one giant leap for mankind.”  Supplemental Location for 9-1-1 might come a bit short of walking on the moon, but it is a major advancement for our public safety industry. On Monday, September 17, 2018, Commercial Supplemental