SAVING LIVES AND

MAKING A DIFFERENCE

NCT9-1-1

The North Central Texas Emergency Communications District (NCT9-1-1) is responsible for 40 plus Emergency Communications Centers (ECCs) in 13 counties and five municipalities surrounding the Dallas/Fort Worth Metroplex.

GeoData Team

  • Private switch ALI
  • Emergency notification database services
  • Call statistic reporting
  • Self-provisioned 9-1-1 ALI database management

GIS Team

  • Regional GIS coordination in partnership with 9-1-1 addressing authorities
  • Quality control of all authoritative GIS data
  • Data aggregation and conversion services
  • Regional geospatial emergency call-routing solution provider
  • 9-1-1 dispatch mapping provider
  • Robotic services

Technology Team

  • Research and development of industry technology
  • System installation and maintenance
  • 24/7 helpdesk assistance
  • Network technology deployment and monitoring

Operations Team

  • Public education
  • 9-1-1 telecomunicator training
  • ECC compliance
  • Regional Critical Incident Stress Management Taskforce (CISM)
  • Pre-employment assessments

14

COUNTIES

2

MILLION SERVED

40

ECCs

157

MUNICIPALITIES

OUR CORE VALUES

Heart

Heart

  • Commitment
  • Collaboration
  • Advocacy

 

Attitude

Attitude

  • Perseverance
  • Servant Leadership
  • Integrity

Courage

Courage

  • Initiative
  • Public Service
  • Innovation

 

9-1-1 where is your emergency?

I’m home alone and I heard glass break. I think someone is in my house.

Can you get to a safe place?

No. I’m hiding under my bed.

Call if you can, text if you can’t. Either way, help is in your hands.

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