We’ve all seen the dating shows. The dramatic music, the roses, the over-the-top personalities competing for love. With the rise of popularity in these sometimes entertaining, sometimes cringeworthy tv shows, we got to thinking of what it would be like to host a 9-1-1 call taker “dating show” in order to find – The Perfect Caller. What if instead of roses, the prize was calm, clear communication and accurate locations?
We had a little fun with that idea in our newest video, a playful look at what every 9-1-1 call taker secretly wishes for: a caller who’s prepared, composed, and ready to provide the right information when it matters most.
While every call to 9-1-1 is taken seriously, and every person deserves help regardless of how they communicate, there is such a thing as an ideal caller. And becoming one doesn’t require reality show-worthy drama—just a little preparation.
In the video, we imagined what it might look like if 9-1-1 call takers were picking the “perfect caller” like a game show. Here’s what we saw:
- Caller 1 was sweet, but had no idea where they were or even why they were calling.
- Caller 2 was loud, frustrated, and hard to understand, yelling so much that the 9-1-1 call taker could barely get a word in!
- Caller 3 was calm, focused, and ready with her location and details of the emergency. A 9-1-1 call taker’s dream come true.
It’s an easy choice: Caller 3 wins every time.
It’s not about being perfect, it’s about being prepared. Here are some simple things you can do to help 9-1-1 help you:
- Know your location: Whether you’re at home, on the road, or in a park—try to be aware of your surroundings. Street names, mile markers, business names, and even landmarks can help.
- Stay calm (or try to!): We know emergencies are stressful, but the calmer you are, the quicker 9-1-1 call takers can get you the help you need.
- Answer all questions: The 9-1-1 call taker is not delaying help, they’re gathering critical info. Answering every question helps responders arrive faster and better prepared.
- Don’t hang up: Even if you call by accident, stay on the line and let us know. It helps avoid unnecessary callbacks or emergency responses.
This video may be a parody, but the message is real. 9-1-1 call takers are here to help every single caller, but when you show up as the “perfect” caller, it helps us get help to you faster and more effectively.
So the next time you have to dial 9-1-1, channel your inner Caller 3. No roses necessary—just your location and a little patience!