Text to 9-1-1 is the ability to send a text message to an Emergency Communications Center from your mobile phone or device. Since 2013, text to 9-1-1 has been available in the NCT9-1-1 service area. Today, most parts of Texas provide text to 9-1-1 services as well.
NCT9-1-1 Service Area
If you are outside of the NCT9-1-1 service area, you can check availability of text to 9-1-1 services by clicking here.
Why You Should Text 9-1-1
Text to 9-1-1 can be used in an emergency in which you are unable to make a phone call. For example, if you are in a situation in which it is unsafe for you to call 9-1-1 as a voice call could place you in danger, you can text 9-1-1. You should also text to 9-1-1 if you are unable to make a phone call for medical reasons, or if you are Deaf, hard of hearing, and/or speech impaired. Texting is an alternative solution if calling is not an option.
How to Text 9-1-1
To text 9-1-1, enter “911” in the send field, then type out your message. When utilizing this feature, make sure you provide your location within the first message you send to 9-1-1. Also make sure you include what emergency service you need. If you are in an area that does not support text to 9-1-1, you will receive a bounce back text prompting you to call 9-1-1.
Example on iPhone
Example on Android
Example of Bounce Back Text
